FAQs

Shipping and Delivery

How long does it take for my order to ship?

Our express shipping time is 3-8 business days. Once your order is processed, we'll send you a shipping confirmation email with tracking information.

What are your shipping costs?

Shipping costs vary depending on your location and the size of your order. You can estimate shipping costs during checkout.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Please note that there may be additional customs fees or duties to pay upon arrival.

Returns and Exchanges

What is your return policy?

We offer a 30-day return policy. Items must be returned in their original condition, unused, and with all tags attached.

How do I return an item?

To return an item, please contact our customer support team to initiate the return process. We'll provide you with a return authorization number and instructions.

Products and Orders

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your order on our shipping carrier's website.

Can I modify or cancel my order after it's been placed?

We may be able to modify or cancel your order if it hasn't already shipped. Please contact our customer support team as soon as possible.

What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team immediately. We'll assist you with a replacement or refund.

Payment and Security

What payment methods do you accept?

We accept credit cards, PayPal, and Apple Pay.

Is my personal information safe?

We take your privacy seriously and use industry-standard security measures to protect your personal information.